PhoneX

Make A Powerful
Connection Through Cloud Telephone System

Robust Your Interactions with real-time Data

Real-time dashboards to check agent performance and ensure your company quality standards are being met. The supervisor can listen in on an active call and speak with the agent without the caller knowing to identify problems quickly and give support, or to speak with the agent and the caller.

Improve Calls Progress with Detailed Reports

Gain powerful daily or monthly insights of call statistics, such as the date, caller, who and when has made a call, the total and average call time, the number of answered and missed calls, and more. to help managers evaluate and develop staff performance to drive the business forward.

Monitor Teams From A Distance

Cloud telephony is a phone system that runs through the internet, so if you have remote workers, cloud telephone effectively helps you manage and monitor calls from anywhere to provide your customers with a consistent and quality experience.

Review Call Recordings to Help Confirm Performance Quality

Raise the quality of your call center by playing back and analyzing the call records. You can review all call recordings directly from the browser to recognize customers' problems and provide better service.

Queues

Queue dashboard helps admins track and monitor all agents in real-time.

Work Remotely

Agents can handle customer' calls remotely as well as supervisors monitor and customize call rules anytime.

Application (Soft-Phone)

Employees can answer customers’ calls from everywhere via Mobile App, Desktop Application.

Integration

Cloud telephony enables integration with other cloud systems to increase efficiency.

Less Cost and Scalability

No need to spend on infrastructure or maintenance, All you need is an internet connection and devices.

Unified Number 9200 - 800

Our Cloud telephony system provides a unique unified number to organize the way you receive calls and to easy-connect with the customers.

20%

Discount onyearly packages

Micro package
299 SR Monthly subscription 3588 SR Yearly subscription

20%

Discount onyearly packages

Mini package
599 SR Monthly subscription 7188 SR Yearly subscription

20%

Discount onyearly packages

Basic package
999 SR Monthly subscription 11988 SR Yearly subscription
Extensions 3 5 8
Concurrent Calls 2 4 7
Provide unified number 9200 or free number 800
Provide Saudi Landline 011
Saving recorded phone calls for a month
Display all phone-calls history
Free calls between extensions
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20%

Discount onyearly packages

Start package
655 SR Monthly subscription 7860 SR Yearly subscription

20%

Discount onyearly packages

Pro package
999 SR Monthly subscription 11988 SR Yearly subscription

20%

Discount onyearly packages

Plus package
1555 SR Monthly subscription 18660 SR Yearly subscription

20%

Discount onyearly packages

Premium package
1777 SR Monthly subscription 21324 SR Yearly subscription
Supervisor Extension 1 1 2 2
Agent Extension 2 4 6 8
Concurrent Calls 3 5 8 10
Provide unified number 9200 or free number 800
Provide Saudi Landline 011
The automatic call distribution
Real time factor monitoring
Performance measurement
call statistics daily \ monthly
Queue Statistics and Reports
Saving recorded phone calls for a month
Free calls between extensions
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Extra IVR Packages

*You can not subscribe to any of the IVR unless you've selected any of the Phonex Packages above
Bronze package
450 SR
Silver package
850 SR
Gold package
1250 SR
Number of Word 100 Number of Word 200 Number of Word 300
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